COVID-19

ALL visits to our office including eye exams, emergency care and spectacle services are by appointment ONLY.

Please call us at 416-762-7391 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange an appointment with our doctors and optical team. 

All previously booked appointments will be contacted shortly.  We ask for your patience as we manage the backlog of scheduling.  

Our Remote Services

  • • White glove service in our dispensary. This means that frames will be disinfected after each patient contact.  

  • • Free delivery of contact lenses.

  • • Online store for contact lenses and other eyecare products now available - Click here

  • • Tele-Optometry virtual care remains available for those who prefer to stay home and will be recommended by our doctors when deemed appropriate.

Your Safety is Our Top Priority

Our new safety protocols follow Public Health Ontario and the College of Optometrists guidelines.  

  • • ALL patient encounters will be by appointment. Walk-ins will not be allowed.

  • • Plexiglass shields have been installed at the front and optical desks.

  • • Hand sanitation stations are available at the entrance and throughout the practice.

  • • All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE).

  • • Patient seating in the reception and optical area have been spaced out. 

  • • Each pre-testing and examination room will be disinfected after every patient encounter, including all surfaces, instrumentation, door handles, and equipment.

  • • We will regularly disinfect common “touch points” within the clinic.

  • • Appointment times will be spaced further apart to allow physical distancing.

What to Expect at Your Visit

  • • Please arrive wearing a mask (patients >2 yrs).  If you arrive without a mask, one will be provided.   If you decline to wear a mask, your appointment will be rescheduled.

  • • We ask that you immediately wash your hands with soap and water or hand sanitizer upon entering our clinic. 

  • • Patient screening including a COVID-19 questionnaire and a non-contact temperature measurement will be performed.  Patients will only be seen if they are free of symptoms.   

  • • Please arrive on time (not early) for your appointment.   If you are early, please wait in your car or in the designated waiting area outside our office and our staff will cue your entrance.  

  • • Please refrain from using our washroom facilities unless absolutely necessary.  

  • • Please arrive at your appointment alone unless absolutely necessary (one caregiver if needed).

  • • Eye exams will include enhanced imaging to limit close proximity testing. 

  • • All spectacle services will be by appointment only.  When you book your eye exam, please let us know if you are interested in glasses purchase.

  • • At check out, we encourage touchless payment options and emailing receipts and prescriptions.   

Thank you!

We appreciate all of your patience and support and we look forward to seeing you soon!

Sincerely,

Doctors and Staff at Bloor West Optometry