The professionalism and extra effort at Bloor West Optometry are really wonderful. I was given the most precise eye exam ever by Dr. Andrea Mierzynski. Then Mike sold me some very light and stylish ICBerlin frames at a very good price and suggested the Essilor graduated lenses. He told me that they were revolutionary. Despite some scepticism and a higher price, I tried them, trusting his judgement and they are like having a new pair of eyes. I went from constantly taking off my glasses to wearing them all the time. Everywhere I look, they are focused on the right spot. No more looking into a microscope kind of feeling. After wearing the glasses well past the warranty period, I jerked forward to flip up my hood on a cold January day, sending my glasses flying to the concrete below. Apparently it is hard to scratch these lenses, but I managed to accomplish this, no problem. I went in to speak to Shawn who completed the great trifecta of kind service and extra effort. She made a request to the Essilor company which replaced and refitted both lenses at no cost. This is a great shop with consistent effort and a high standard of professionalism. I have only been with them for less than a year and cannot recommend them more highly. - M.C.
My wife and I have been patients of Dr Wendy Tam-Wai for many years. I have had a complicated history of eye disorders which has required several surgeries, and Dr. Tam-Wai has consistently given me great advice on how to proceed with my eye care. We are happy to recommend her to anyone requiring an optometrist. She is always friendly, helpful, and will go out of her way to suggest solutions for our eye issues. - R.M. & L.M.
I have been a satisfied patient of Dr. Burroughs for several years. She is always friendly, thorough, and professional. She takes her time and answers all my questions. I always feel that my eyesight is in good hands with her. I also appreciate the expertise of Mike and Clara. They are so friendly, helpful and understanding when it comes to picking out and fitting my glasses, no matter how many adjustments it takes. - C.B.
My family and I have been patients of Dr. Kalyn Burroughs for ten years and are confident that we are in the best hands. Not only is Dr. Burroughs an expert in her field, she is dedicated to providing her patients with the best care, advice, and treatment possible. We are as dedicated to Dr. Burroughs as she is to her profession. - T.C.
Dear Dr. Ho, Thank you very much for seeing me on Saturday for my eye emergency. Your skills and expertise remedied an urgent problem that could have become much worse. Your empathy and kindness calmed my fears and were much appreciated. - Z.B.
I have been a patient of Dr. Mierzynski’s for the past twenty years. Medicine changes almost daily and it’s so critical that professionals continually keep their skills and knowledge fresh. Dr. Mierzynski is absolutely devoted to keeping herself at the forefront of her profession. In this regard, her finely tuned deductive skills were highly complemented by a distinguished ophthalmologist to whom I was referred to investigate anomalies in my left eye. She is a great doctor and a great lady. For me, there is no better optometrist on the planet! - C.C.
I have been a patient of Dr. Tam Wai's for more than a decade and I look forward to my appointments. I am confident that I have the best eye care professional possible. Dr. Tam Wai brings a caring respect, an ability to listen and hear and communicate, empathy, unpretentious intelligence and a positive delightful personality. I always speak of her in the highest regard and trust. - M.Y.M.