Testimonials

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The professionalism and extra effort at Bloor West Optometry are really wonderful. I was given the most precise eye exam ever by Dr. Andrea Mierzynski. Then Mike sold me some very light and stylish ICBerlin frames at a very good price and suggested the Essilor graduated lenses. He told me that they were revolutionary. Despite some scepticism and a higher price, I tried them, trusting his judgement and they are like having a new pair of eyes. I went from constantly taking off my glasses to wearing them all the time. Everywhere I look, they are focused on the right spot. No more looking into a microscope kind of feeling. After wearing the glasses well past the warranty period, I jerked forward to flip up my hood on a cold January day, sending my glasses flying to the concrete below. Apparently it is hard to scratch these lenses, but I managed to accomplish this, no problem. I went in to speak to Shawn who completed the great trifecta of kind service and extra effort. She made a request to the Essilor company which replaced and refitted both lenses at no cost. This is a great shop with consistent effort and a high standard of professionalism. I have only been with them for less than a year and cannot recommend them more highly. - M.C.

My wife and I have been patients of Dr Wendy Tam-Wai for many years. I have had a complicated history of eye disorders which has required several surgeries, and Dr. Tam-Wai has consistently given me great advice on how to proceed with my eye care. We are happy to recommend her to anyone requiring an optometrist. She is always friendly, helpful, and will go out of her way to suggest solutions for our eye issues. - R.M. & L.M.

I have been a satisfied patient of Dr. Burroughs for several years. She is always friendly, thorough, and professional. She takes her time and answers all my questions. I always feel that my eyesight is in good hands with her. I also appreciate the expertise of Mike and Clara. They are so friendly, helpful and understanding when it comes to picking out and fitting my glasses, no matter how many adjustments it takes. - C.B.

My family and I have been patients of Dr. Kalyn Burroughs for ten years and are confident that we are in the best hands. Not only is Dr. Burroughs an expert in her field, she is dedicated to providing her patients with the best care, advice, and treatment possible. We are as dedicated to Dr. Burroughs as she is to her profession. - T.C.

Dear Dr. Ho, Thank you very much for seeing me on Saturday for my eye emergency. Your skills and expertise remedied an urgent problem that could have become much worse. Your empathy and kindness calmed my fears and were much appreciated. - Z.B.

I have been a patient of Dr. Mierzynski’s for the past twenty years. Medicine changes almost daily and it’s so critical that professionals continually keep their skills and knowledge fresh. Dr. Mierzynski is absolutely devoted to keeping herself at the forefront of her profession. In this regard, her finely tuned deductive skills were highly complemented by a distinguished ophthalmologist to whom I was referred to investigate anomalies in my left eye. She is a great doctor and a great lady. For me, there is no better optometrist on the planet! - C.C.

I have been a patient of Dr. Tam Wai's for more than a decade and I look forward to my appointments. I am confident that I have the best eye care professional possible. Dr. Tam Wai brings a caring respect, an ability to listen and hear and communicate, empathy, unpretentious intelligence and a positive delightful personality. I always speak of her in the highest regard and trust. - M.Y.M.


My family and I have received quality eye care from the Bloor West Optometry Team since 1988 and have referred friends and colleagues who are now loyal patients of this Clinic.

In 1993 I was diagnosed by Dr. Mierzynski with a detached retina during a comprehensive routine eye examination. She took the time, was knowledgeable and caring in addressing my anxiety and promptly referred me to a qualified specialist who immediately scheduled the surgery. The post surgery follow-up was excellent. I was regularly monitored and this led to other eye care interventions (eg. A Pars Plana Vitrectomy in 2000 and later, the removal of a cataract). Having these experiences, I cannot speak enough for the importance of routine eye examinations by qualified and knowledgeable practitioners. I feel particularly reassured that I am in good hands given my history of vision complications.

I am greatly indebted to the quality eye care that I have received by the Bloor West Optometry Team as well as my family. The staff are sensitive, knowledgeable and experienced in eye care needs and offer a full spectrum of care. Feedback has also been very positive from the friends and colleagues that I referred there. - L.F.

I highly recommend Dr Mierzynski, who is an optometrist but is even better than most ophthalmologists and specialists! She is exceptionally knowledgeable, thorough, kind, helpful and compassionate. I'm only in my 30s and have myopic macular degeneration and have been experiencing a very scary and upsetting loss of vision. Dr Mierzynski has been incredibly informative, resourceful and helpful in guiding me through my treatment and helping to monitor my eyes. I can't express how grateful I am to have benefited from her advice and guidance. She is very busy and has many patients which is understandable - as her quality of care and skills are so competent! Thank you Dr Mierzynski, colleagues and staff! - J.L.

As a wearer of glasses and contacts for the past 40 years, I have had a number of optometrists, but Dr. Burroughs is by far the best. With previous optometrists, my appointments were rushed, with a minimum of examination. In the 10 years since I was referred to Dr. Burroughs, she has consistently provided excellent service. She is professional, thorough, and always takes the time to answer my questions. With her outgoing and patient personality, she is also a favourite with my children. They actually look forward to appointments with Dr. Burroughs. I have recommended her, unreservedly, to family members, friends and colleagues, and will continue to recommend her to anyone looking for an excellent optometrist. - J.H.

I have always had excellent service at Dr. Mierzynski's office...I was referred for some surgery and had a fantastic experience both times with the surgeon recommended. My follow-up at the office was very informative. The selection of eyewear in the office is top notch as well. - Anonymous

For the past fifteen years my family and I have entrusted our eye care to Dr. Tam-Wai. Her thorough and intuitive attention to our eye health and vision needs continues to be an exemplarily demonstration of her professionalism as an optometrist. Complimented by her reassuring personable demeanour and supported by an equally competent team, every visit to Bloor West Optometry has and continues to be a pleasant and rewarding experience. - J.G.

I just had a great experience this afternoon at that place but with another doctor. Wendy Tam-Wai is her name, and she was soooo helpful, sooooo kind and nice, she gave me lots of advice, she made a complete examination of my eyes with lots of patience explaining everything she was doing to me, and gave me the best recomendations for eye glasses and everything. And the most important thing was that she stayed a long time with me. I don't know if it was because i was the last patient, but it made me feel soo good. I feel like buying my new glasses there :) So, if dr. Mierzynski is not available, Dr. Tam-Wai would be perfect :) - Anonymous

I've been seeing Dr. Mierzynski for over 20 years, the longest I've seen any doctor. I trust her knowledge and opinion. She and her staff are always professional, punctual and courteous. - Anonymous

I can attest to Dr Tam-Wai's diagnostic skills. She detected early signs of my ARMD, and promptly arranged a referral to a specialist for on-going assessment. Dr Tam-Wai's technical skills accompany an engaging personality for a perfect combination in an eye care professional. - D.J.

I have been a very satisfied patient of Dr. Burroughs for almost ten years and even though I have relocated to Kitchener, it’s worth the trip to Toronto to see her. She is very knowledgeable, thorough, and takes a real interest in her patients. I often tell her that she is my saviour: I had been plagued by a very troublesome eye issue for many years and every optometrist I saw simply gave me eye drops, even though this was not the solution. Right from the start, Dr. Burroughs took my problem seriously and immediately referred me to an appropriate specialist. I then had surgery and my issue was resolved! Another reason I keep coming back is the “dream team” of opticians, Mike and Clara. Like Dr. Burroughs, they are very friendly, full of great advice, and don’t give up until I am satisfied, even if this means making multiple adjustments to my glasses. In short, the wonderful staff at Bloor West Optometry really know what they’re doing, and they’re a pleasure to deal with! - K. P.