Frequently Asked
Questions
Bloor West Optometry FAQ’s
Find the answers to all our most frequently asked questions below.
Do you sell glasses at your office?
Yes! We have an optical with a wide selection of glasses and sunglasses. Our experienced optical team is available to assist you with optimal lens and frame selection to best suit your lifestyle.
Is there warranty for your frames?
Yes. Unless otherwise stated, all new frame purchases are covered under warranty against manufacturing defects for a period of one year. This warranty covers defects in the structure or colouring of the frame. Accidental damage or loss to frames is not covered by warranty. If you are unable to adapt to your new lenses or require a prescription change, Bloor West Optometry will replace your lenses once within 30 days. We will assist you in choosing appropriate lenses of equal or lesser value and they will be replaced at no charge.
Does your office have parking spots available?
Yes. There is paid parking along Bloor Street and Green P parking lots on Riverview Gardens. Also, we are conveniently located across from the Jane subway station.
Do I need a referral to book an appointment?
No. Referrals are not required to book an appointment at our office. You can call us at 416-762-7391 or email us at info@isee2020.ca to book an appointment.
Does your office accept private insurance?
Yes. Our office is able to bill your eye exam, glasses and contact lens purchases directly with most private insurances. Insurance coverage will depend on your specific insurance plan.
What does a full eye examination include?
Our full eye examination includes a vision and medical case history, assessment of visual acuity, evaluation of oculomotor functioning, determination of glasses and/or contact lens prescription, intraocular pressure measurement and a thorough ocular health assessment with dilating drops. Most of our comprehensive exams include retinal photography and Optical Coherence Tomography (OCT) which allows us to detect and treat eye diseases such as glaucoma and macular degeneration at a much earlier stage. Supplementary testing may be recommended such as visual fields or dry eye diagnostic imaging including meibography.
How long does an eye examination at your office take?
Our comprehensive eye exam with dilation may take up to 45 – 60 minutes to complete. You may be blurry and light sensitive after your exam.
Can I drive after my appointment?
Many people are fine to drive after their
appointment. You will be light sensitive and we recommend bringing sunglasses to wear home. The dilation drops typically affect near vision but in some cases, vision can be affected in the distance as well. If you are very light sensitive or blurry after your exam, then you may feel more comfortable arranging to have someone drive you
afterwards.