An Important COVID-19 Update

Greetings from our team at BWO!

 

We hope that you and your loved ones are safe during this difficult time.

 

We want you to know that your eye health and vision care needs are important to us. To continue to meet your eye care needs, we are providing the following remote services:

 

Tele-Optometry

Our Optometrists are available to address your eye health concerns via telephone or secure video conference calling. We are able to manage many common conditions through virtual care including dry eyes, red eyes and swollen eyelids. Tele-Optometry is not covered by OHIP but likely covered by extended health plans. Email us at info@isee2020.ca or call us at 416-762-7391 to book a virtual appointment. Please provide a detailed description of the issue and photos if possible.

 

Contact Lens Orders

Need Contacts?!Contact lens wearers can re-order their contact lenses with free shippingdirectly to their house. Please email us at info@isee2020.ca or call us at 416-762-7391 to make these arrangements.

 

Curb Side Pick Up

Suffer from Dry Eyes? Heating eye masks, lid hygiene products (lid wipes and foam), Omega 3 vitamins, lubricating eye drops and ointments are available for curb side pickup. Please email or call us to make these arrangements.

 

Emergency Glasses Services

Accidents happen! If you have broken your glasses or need a repair, please email or call us to make an appointment with our Opticians.

 

Although our premises are temporarily closed, we are answering the phonelines and emails Monday – Friday 9-5 pm. If you are having an eye emergency, we will respond the same day during business hours. If it is after hours, please call Telehealth Ontario at 1-866-797-0000.

 

All appointments previously scheduled will be triaged by our doctors and where deemed appropriate will be converted to Tele-Optometry or booked for a future appointment. We are preparing for our re-opening and will be in touch shortly with our new safety protocols.

 

We are dedicated to your eye care and we look forward to hearing from you.

 

Thank you for your continued support and patience during this time.